After receiving your item, you have 3 business days to request a return.
To be eligible for a return, item(s) must be in the same condition they were received, unworn or unused, and in its original packaging. Refunds will only be issued after the item(s) has been returned to us and has passed inspection.
To start a return, please contact us. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Buyers are responsible for return shipping costs, and a 5% restocking fee will be charged. Items sent back to us without first requesting a return will not be accepted.
We strongly recommend that customers add insurance to return packages to avoid liability for potential losses or damages that may occur during transit. Please contact your local post office review insurance options.
You can always contact us with any return questions.
damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We cannot accept returns on customized or personalized orders (including resizing).
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, the return label cost and a 5% restocking fee will be deducted from the total refund, and you’ll be refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.